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Ken942
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Solved!

trying to load photo creations and all I get is an error code 12002

HP Recommended
Dell Intel Pentium dual core
Microsoft Windows 10 (32-bit)

I have been using photo creations for quite some time and now all of a sudden when I try to load it I get the message error code number 12002---any suggestions from you for me to get this thing going again would be more then welcome---I have not made any changes to my computer for quite awhile 

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wb2001
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HP Recommended

@Ken942 

Photo creations is shutting down.

https://h30434.www3.hp.com/t5/Commercial-PC-Software/HP-Creations-Shutting-Down/td-p/7250825

https://translate.google.com/translate?hl=en&sl=ja&u=https://www8.hp.com/us/en/ads/print-projects/ph...

Solution:    https://www.widsmob.com/resource/hp-photo-creations.html

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.

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wb2001
Level 15
Level 15
12,842 12,628 1,774 5,020
Message 2 of 2
Flag Post
HP Recommended

@Ken942 

Photo creations is shutting down.

https://h30434.www3.hp.com/t5/Commercial-PC-Software/HP-Creations-Shutting-Down/td-p/7250825

https://translate.google.com/translate?hl=en&sl=ja&u=https://www8.hp.com/us/en/ads/print-projects/ph...

Solution:    https://www.widsmob.com/resource/hp-photo-creations.html

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.

View solution in original post

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