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knockendrocket
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unable to downl pictures from mobile phone

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Can't download pictures from mobile phone

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WAWood
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@knockendrocket 

It's almost certainly a DRIVER issue, and since HP does not supply mobile phone drivers, you will have to go to the support site for your phone manufacturer and get Windows 10 drivers from them.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

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knockendrocket
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Thanks for that but I've looked everywhere I can think of and I have no idea how to download the appropriate driver. I contacted Samsung but they were no help at all. Some information/instruction would be much appreciated. As I probably don't need to tell I am hopeless with all these devices.

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