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- unable to get drives for Monitor

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12-14-2020 02:08 PM - last edited on 07-23-2024 07:28 AM by SofiaML
I have recently been gifted a HP monitor (2017 24ea model) and I did not get the disk for the driver installation/don't know if there was one, I cannot find the drivers on the HP website. Would anyone know if it is possible to get the drivers for this as i am unable to use the screen correctly as the menu buttons on the screen do not work
"HP COMMUNITY TEAM NOTE"
12-14-2020 07:43 PM
@Hamlatte , welcome to the forum.
You are correct that HP doesn't have any Software or drivers for your monitor. Here is a guide that may help you: https://support.hp.com/us-en/product/hp-value-24-inch-displays/7274745/model/12781167/document/c0378...
Watch the video to see some possible solutions.
Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
