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‎12-14-2020 02:08 PM

HP Recommended
Product: HP 24ea Display
Operating System: Microsoft Windows 10 (64-bit)

I have recently been gifted a HP monitor (2017 24ea model) and I did not get the disk for the driver installation/don't know if there was one, I cannot find the drivers on the HP website. Would anyone know if it is possible to get the drivers for this as i am unable to use the screen correctly as the menu buttons on the screen do not work

1 REPLY 1

‎12-14-2020 07:43 PM

HP Recommended

@Hamlatte , welcome to the forum.

 

You are correct that HP doesn't have any Software or drivers for your monitor.  Here is a guide that may help you: https://support.hp.com/us-en/product/hp-value-24-inch-displays/7274745/model/12781167/document/c0378...

 

Watch the video to see some possible solutions.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.





I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!




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