unable to use virtual background in Zoom

[Sadnewbie]

This computer has an Intel Gold G5420 processor, but when communicating in Zoom can't access the Virtual Background feature.

Any one has a solution, suggestion or do I need to change processors (which means a different computer)?

Sadnewbie

[banhien · Accepted solution]

@Sadnewbie 

Virtual background Zoom requires very high specs hardware.

                https://support.zoom.us/hc/en-us/articles/360043484511-System-requirements-for-Virtual-Background

Your Intel Gold G5420 processor does not meed minimum requirement for CPU as mentioned above. Your machine won't work.

Regards.

[Sadnewbie]

@Banhien

Thanks for your reply. After reading the link provided I understand the problem.

So, one question: Is it possible to replace the processor in this computer for a capable one?

Would it sit right on the motherboard?

Regards,

Sadnewbie