cancel
Showing results for 
Search instead for 
Did you mean: 
labchic2000
Level 3
46 37 3 1
Message 1 of 4
1,412
Flag Post

Solved!

uninstall foxit phantom pdf

HP Recommended
HP 110-419
Microsoft Windows 10 (64-bit)

My HP 110-419 died (not even 3 years old by the way).

 

Took it to the repair shop and they said it wasn’t worth fixing, so we bought another used (not HP) tower from them and put the hard disk from the 110-419 into it.

 

Now I’m doing some cleaning of the hard drive and I’m trying to uninstall this foxit software and I get this error:

 

error code 24011 the installer cannot be installed on computer without Hewlett Packard identifier

 

I’m assuming because I uninstalled a bunch of HP bloatware, it can’t uninstall now. What can I do to uninstall this program?

1 ACCEPTED SOLUTION

Accepted Solutions
labchic2000
Author
Level 3
46 37 3 1
Message 4 of 4
Flag Post
HP Recommended

so because the pc is no longer asscociated with HP the only way to get rid of this software was to use a freeware uninstaller program.

 

I found this IObit Uninstaller

worked well

View solution in original post

0 Kudos
3 REPLIES 3
AlexandruN
Level 6
424 424 28 73
Message 2 of 4
Flag Post
HP Recommended

Hello,

 

Since neither your computer nor the software you mntioned was developed by HP and the HDD was probably manufactured by another company, HP will more than likely not be able to assist you.

Google is your friend.

 

Here:

https://help.foxitsoftware.com/kb/errorcode24011--the-installer-cannot-be-installed-on-a-computer-wi...

0 Kudos
labchic2000
Author
Level 3
46 37 3 1
Message 3 of 4
Flag Post
HP Recommended

yeah those things didn’t work, that’s why I posted here

 

I will contact HP directly, i probably need to reinstall support assistant or something

0 Kudos
labchic2000
Author
Level 3
46 37 3 1
Message 4 of 4
Flag Post
HP Recommended

so because the pc is no longer asscociated with HP the only way to get rid of this software was to use a freeware uninstaller program.

 

I found this IObit Uninstaller

worked well

View solution in original post

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation