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    Fix HP Printer issue in macOS

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Message 1 of 2
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Flag Post

video player not working

HP Recommended
Pavilion 500-054
Microsoft Windows XP

Video not able to play YouTube or any other video. Video starts to play and does a skipped and stall.

1 REPLY 1
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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@jcbutlerville

 

I have gone through your Post and I would like to help

 

Could you reconfirm the OS installed on the computer since I see it's mentioned as Windows XP

 

Are you facing this issue only with online Videos? Try using other Browsers and let me know if you face the same issue

 

Also ensure the Adobe Flash Player is up to date. You can refer to this Link: https://get.adobe.com/flashplayer/

 

Keep me posted how it goes 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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