want to delete my additional camera drivers

[Nithesh944]

i want to delete enhance camera driver because of when i start an interview it shows :

Multiple camera devices found. Please remove/uninstall extra camera devices/drivers.

• HP Wide Vision HD Camera (30c9:0069)
• HP Enhanced Camera 

[Raj_05]

Hi @Nithesh944,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

To delete the additional camera drivers on your Victus by HP 15.6-inch Gaming Laptop, follow these steps.

Uninstall Camera Drivers via Device Manager:

1. Right-click on the Start Menu (or press Windows + X) and select Device Manager.
2. In Device Manager, expand the Cameras section.
3. You should see multiple camera devices listed, such as HP Wide Vision HD Camera and HP Enhanced Camera.
4. Right-click on the HP Enhanced Camera and select Uninstall Device.
5. In the confirmation window, check the box for Delete the driver software for this device, then click Uninstall.
6. Restart your computer to complete the process.

Disable the Camera (if needed):

• If you're not able to uninstall the driver or want to disable the camera temporarily, right-click on the camera and select Disable device instead of uninstalling.

This should resolve the issue of multiple camera devices being detected during your interviews.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support 

[Vignesh_M]

Method 1: Open MyHP and click on the video control (Optimize Conferencing and Streaming). This will redirect you to the Microsoft Store to install the required application. Once installed, simply uninstall it. After it is uninstalled, you will notice that the HP Enhanced Camera has also been removed.

Method 2: Open Settings and search for Camera Privacy Settings. Then, turn off MyHP's access to the camera, as MyHP provides the function for the HP Enhanced Camera.

I hope this works! Thank you!