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‎09-24-2019 09:40 AM

HP Recommended
Product: pavilion G6
Operating System: Microsoft Windows 7 (64-bit)

I have HP pavilion G6 having product : B0P25PA#ACJ and model: g6-2006TX .

 

I tried to install cyber link youcam driver but it is failing to install.

 

which driver and software i need to install for working of webcam?

 

and from where i get it? what is the source and from where i can download?

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-27-2019 02:32 AM

HP Recommended

@HD160,

 

Welcome to the HP Support Community!

 

You can download and install the YouCam software from the below link to you’re the webcam on your computer.

 

https://ftp.hp.com/pub/softpaq/sp63001-63500/sp63287.exe

 

Also, update the BIOS from the below link.

 

https://ftp.hp.com/pub/softpaq/sp77501-78000/sp77532.exe

 

Follow the steps in the below article if you continue facing the issue.

 

https://support.hp.com/in-en/document/c02452221

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎09-27-2019 02:32 AM

HP Recommended

@HD160,

 

Welcome to the HP Support Community!

 

You can download and install the YouCam software from the below link to you’re the webcam on your computer.

 

https://ftp.hp.com/pub/softpaq/sp63001-63500/sp63287.exe

 

Also, update the BIOS from the below link.

 

https://ftp.hp.com/pub/softpaq/sp77501-78000/sp77532.exe

 

Follow the steps in the below article if you continue facing the issue.

 

https://support.hp.com/in-en/document/c02452221

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
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