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05-14-2020 04:51 PM
Product: 20-c022
Operating System: Microsoft Windows 10 (64-bit)
i'm having a problem deciding which way to place the cd in the drive. Is the shiny side placed against the drive or facing outside.
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05-14-2020 04:59 PM
Hi:
The shiny side of the DVD lays on the tray. The label side faces outward.
1 REPLY 1
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