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tomyslady
Level 2
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Message 1 of 2
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windows 8.1 updates not updating

HP Recommended
HP Envy all in one 23
Microsoft Windows 8.1 (64-bit)

When I try to update my computer I get a message saying.....Can't check for updates because this service is not running you may need to restart. I restarted and get the same message.

 

1 REPLY 1
Grzwacz
Level 12
Level 12
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Message 2 of 2
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HP Recommended

Greetings,

Welcome back to the forum.

I am not a HP employee.

 

Try downloading and running the Windows 8 Update Troubleshooter (Link).

 

Are you having any other issues besides this one? Malware could be a wildcard.

 

Regards

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