Showing results for 
Search instead for 
Did you mean: 
Level 2
21 6 0 0
Message 1 of 2
Flag Post

windows 8.1 updates not updating

HP Recommended
HP Envy all in one 23
Microsoft Windows 8.1 (64-bit)

When I try to update my computer I get a message saying.....Can't check for updates because this service is not running you may need to restart. I restarted and get the same message.


Level 12
Level 12
6,774 6,758 638 1,525
Message 2 of 2
Flag Post
HP Recommended


Welcome back to the forum.

I am not a HP employee.


Try downloading and running the Windows 8 Update Troubleshooter (Link).


Are you having any other issues besides this one? Malware could be a wildcard.



0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation