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Trying to load photos from a Kodak EasyShare C195, the device manager is not accepting the camera...try to open

the Device Manager and the system tells me the app. cannot open on this computer.

Tried opening the device manager in several different ways ultimaly achieving the same result. ( VERY FRUSTRATING)!

1 REPLY 1
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@RDrunner,

 

Thank you for posting your query on HP Support Community,

 

What is the product number of your HP Product? 

Have you tried to run sfc scan on your PC?

 

Let's try these steps here: 

  • Press Windows + X.
  • Select Command Prompt (Admin) from the options.
  • Type cd %windir%\system32, and then press ENTER.
    The %windir% folder is where you installed Microsoft Windows.
  • Type the following commands, press Enter after each command
    Regsvr32 Msxml.dll
    Regsvr32 Msxml2.dll
    Regsvr32 Msxml3.dll
  • Type exit, hit Enter. This will close the window.
  • Restart your PC.

If the issue persists, I would suggest you run a sfc /scannow on your computer.

 

In Windows, search for Command Prompt. In the search results, right-click Command Prompt and select Run as administrator. Then click Yes.
In Command Prompt, type sfc /scannow. Make sure to include the space between sfc and the /.
Press Enter and wait while System File Checker scans for corrupted files.
When scanning is complete, the results are displayed on the screen.
If the file checker found and replaced any corrupted files, restart the computer and check the performance.
If the file checker did not find any corrupted files or found corrupted files but could not replace them, go to the next step.
If System File Checker finds corrupted files but cannot replace them, use the Deployment Image Servicing and Management (DISM) tool. DISM checks the corrupted files; then downloads and replaces the files using Windows Update.
In Windows, open a web browser.
   NOTE:
You need to be connected to the Internet to use DISM.
In Windows, search for Command Prompt. In the search results, right-click Command Prompt and select Run as administrator. Then click Yes.
In Command Prompt, type dism.exe /Online /Cleanup-image /Restorehealth. Make sure to include the space before each / in the command line.
Press Enter and wait while DISM works. This might take several minutes.
If DISM finds corrupted files, it replaces them using Windows Update. If this occurs, after DISM is finished, restart your computer and see if the performance has improved.

 

Let me know how it goes for further assistance. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Jeet_Singh
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.