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HP Recommended

Bonjour, mon ordi a un spot noir dans le coin droit en haut de mon ordi, et cela fais en sorte qu'il y a des lignes horizontale. 

2 REPLIES 2
HP Recommended

Hi @Liviabouffard2 ! 

Thank you for visiting our English HP Support Community.

We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

Regards,
MayS. 

I work on behalf of HP
HP Recommended

hi

Can you give more information @Liviabouffard2 
computer model, etc.

if you have a laptop it is possible that your screen is damaged, in this case, it may be difficult to repair it, it may be quite expensive for you, you may need to consult a professional to have it repaired, if it is ' is possible

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Pouvez vous donner plus d' information @Liviabouffard2 
modèle de l' ordinateur, etc

si vous avez un ordinateur portable il est possible que votre écran soit endommagé, dans ce cas, il sera peut être difficile de le réparer, cela risque de vous revenir assez cher, il faudra peut être consulter un professionnel pour le faire réparer , si c' est possible

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Hello

[start]This is an automatic response
in order to avoid writing the same thing each time

Some elements may therefore not apply to you 
To be able to answer you effectively, we need some information

 

we need the exact model of your computer, and the product number
To find it follow this
for a desktop computer

HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support
and for a laptop
HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support

Give the full name with the product number P / N


this is not a model:
HP Desktop M01-F1xxx
the requested product number must look like this
Product Number: 9EE50AA # ABA
the model corresponding to this number will therefore be
HP Desktop - M01-F1033wb

Give the full version of windows

for windows 10 type winver in the search box
if you give the best information
your problem could have a solution more quickly (depending on the difficulty, of course)
Learn how to use the Community

 

Advice for asking the "Very Best Question"

 

First-Time-Here-Learn-How-to-Post-and-More

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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