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‎08-02-2016 07:26 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

My monitor works with 14 pin VGA to 14pin VGA cable connection with an old HP computer but it is not working with 15 pin VGA to HDMI cable connection with new HP computer. What is the solution?

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Accepted Solutions

‎08-02-2016 07:35 AM

HP Recommended

If this "15 pin VGA to HDMI cable connection" is a cable only, then that might explain the problem.  VGA is analog signal and HDMI is digital.  While the maker of the cable might lead the user to believe it should work, many times it does not.  If the hosting PC has an VGA out port, then use that.  If the does not have a VGA out and the  monitor will only accept VGA, as true conversion device is needed.  What is the model number of the hosting PC?


I'm not an HP employee.
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1 REPLY 1

‎08-02-2016 07:35 AM

HP Recommended

If this "15 pin VGA to HDMI cable connection" is a cable only, then that might explain the problem.  VGA is analog signal and HDMI is digital.  While the maker of the cable might lead the user to believe it should work, many times it does not.  If the hosting PC has an VGA out port, then use that.  If the does not have a VGA out and the  monitor will only accept VGA, as true conversion device is needed.  What is the model number of the hosting PC?


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.
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