2.0 MP HD Webcam Not working

[edalyricist]

My webcam isn't working. I've tried to upgrade my OS to Windows 11 Pro to see if that would fix it but it didn't. When I turn the webcam on, it's black. Any help is appreciated.

[BeemerBiker]

1 - enter "camera" in the windows search box. An error message may appear. If so, click "Get Help". If there is no "Get Help" then read this article.

2 - Look at the keyboard function keys for a camera icon such as

if you see anything like that the press it and see if the camera starts working. It could also be a physical device such as a switch or a cover that closes over the lens. Some AIOs have an On Screen Display and that might have camera control for on/off. I do not have your particular system so am guessing.

HP detailed resources

Are there any yellow or red icons (errors) in the device manager?

Please list the device codes (DEV, VEN) of the device that has a problem.

I was unable to find a camera driver for you laptop but try the following

You should set a restore point in case of a problem to allow you to recover.

HP Camera Drivers Feb 2018, Notebook 800 G3

HP driver dated 2020, Notebook 830 G5



There is a May 22, 2024 driver for Windows 11 24H2
It was for the 845 G7 notebook To download click here

Let me know what you find out.