22CWA monitor will not go osd. I want to factory reset the monitor.

[TashyT3]

22CWA

1. Won't go into OSD so I can factory reset.

2. Won't read windows 10 which I've read but it did a month ago.

3. Won't display MacBook Air 15 either

HELP!

[A4Apollo]

Hey there! @TashyT3,

Have you tried checking with a Windows PC or a different video cable or adapter? Does the issue persist?

All monitors are plug and play devices, so you should be able to use the monitor when you plug in the monitor. 

However, newer Macs use graphics with VESA modes and can display to most HP LCD monitors.

To do this, connect the monitor to the Mac while the Mac is off, and then turn on the MAC.

The monitor should operate at 60Hz. The INF and software for the HP monitor are for Microsoft Windows and cannot be run in a standard MAC OS environment.

Try the steps recommended below.

Press and hold the Menu button on the side panel for 10
seconds to disable the OSD Lockout function.

Also, Try the steps recommended below to restore the monitor to factory settings.

To access the OSD menu and make adjustments, do the following:
1. If the monitor is not already on, press the Power button to turn on the monitor.
2. To access the OSD menu, press one of the Function buttons on the bottom side of the monitor's front
bezel to activate the buttons, and then press the Menu button to open the OSD.
3. Use the three Function buttons to navigate, select, and adjust the menu choices. The button labels are
variable depending on the menu or submenu that is active.
4. Select management from the list.
Select factory default settings to restore monitor back to the factory settings.
5. Select exit from the OSD menu. 

Lastly, Try checking with a different video cable or adapter.

Let me know if this works!

I hope you have a great day! 🙂

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