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‎12-14-2018 09:00 AM

HP Recommended
Product: Hp 23er
Operating System: Microsoft Windows 10 (64-bit)

Turned it off one night next morning nothing

1 REPLY 1

‎12-15-2018 10:40 AM

HP Recommended

@Awahheh

 

Good Day. A warm welcome to the HP community. 

 

I reviewed the case regarding issues with the display. I will be delighted to assist you here.  

 

Un-plug the power cable, press and hold the power button for 10 seconds, then re-connect the power cable and try to turn it on.

If you have an alternate power cable try swapping them.

 

Hope this helps. Let me know how it goes. 😉

Barachiel
I am an HP Employee

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