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‎11-16-2020 04:57 AM - last edited on ‎11-18-2020 11:26 AM by Retired

HP Recommended

Hi, 

 

I also cannot connect my 2019 Macbook Pro (serial [personal info removed]) 

to my new HP 24F monitor: 

 

 HP 24F monitor, serial [Personal info removed]

 

I am connecting to the monitor via this usb-c to hdmi cable : 

Uni USB-C to HDMI : https://uniaccessories.io/products/usb-c-to-hdmi-adapter-4k-60hz

 

When I connect the monitor, the mac freezes and sometimes needs to be restarted.

 

The monitor works fine with a 2015 MacBook pro, which has built in hdmi out. 

 

2 people had the same question
1 REPLY 1

‎11-23-2020 04:55 AM

HP Recommended

Just wondering if there was any assistance available for this? 

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