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- HP Community
- Desktops
- Desktop Video, Display and Touch
- 2509m 25” monitor - blank screen

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10-06-2022 03:52 PM
Power on. Screen turns on for a moment indicating that no signal input then goes blank. This happened a few days ago and I tried shutting down and rebooting.
connector is VGA cable but still blank screen. Still only on for seconds when powered up enough for me to see
DVI is active but no input signal message for VGA and HDMI then like before goes black when in standby mode power button is Orange and when pressed on button is aqua.. when screen on it would indicate signal for both VGA and HDMI.
10-09-2022 11:51 AM
Hi @Davidlm22,
Welcome to the HP Support Community
I understand you are facing a display-related issue with your HP Pavilion Elite HPE-127c Desktop PC. Not to worry I will help you to get a resolution to resolve the issue.
To assist better:
- Was there any recent update on the PC?
- Have you tried connecting to a TV or an alternate external monitor to check?
- Are all the drivers on HP Support Assistant up to date?
- If not please follow the document to update the drivers: HP PCs - How to Download, Install, and Use HP Support Assistant (Windows)
While you respond to that please try the below steps:
Update the BIOS & Video card drivers to resolve this issue
- Here's the link to download and install the above updates: Click here
Hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
ANAND_ANDY
I am an HP Employee