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NicholasC2
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25es Monitor Having Power Blinks

HP Recommended
25es Monitor
macOS 10.14 Mojave

I have an HP 25es monitor plugged into a MacBook Pro (2015, 15-inch model). I recently moved my setup, and ever since, the 25es has not been performing adequately: the screen flickers every so often, and about every 30 seconds, it looks like it loses power (the little LED light goes out momentarily) for a second or two, then comes back to life. Need it fixed asap.

 

Other Info: The Mac itself is closed, ergo its display is not being used. In addition to the 25es, I am also using an LG 34-inch ultrawide monitor.

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KrazyToad
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@NicholasC2

 

I suggest you restore the Monitor settings back to Factory using the OSD menu.

 

Also if possible try connecting the Monitor to another computer or try another cable to isolate the issue

 

Keep me posted 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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