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‎02-03-2022 12:45 AM - last edited on ‎02-09-2022 02:26 PM by Retired

HP Recommended
Operating System: Microsoft Windows 11

Help!  The 2nd monitor connected to my  desktop computer now has a greyed out screen resolution function so all the icons & text are huge!    Happened a week after Windows 11 upgrade.  (desktop is a HP Pavillion 24-xa 1009na All-in-One).  thanks 

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1 REPLY 1

‎02-10-2022 09:51 AM - edited ‎02-10-2022 09:51 AM

HP Recommended

Bring up the device manager.

Is the external monitor recognized?  For example:

BeemerBiker_0-1644511646591.png

 

Both of the above are recognized but Windows thinks the ViewSonic is just a generic PnP.

If you see "unknown" then delete it and put an [x] in the delete driver.  Then select the "Scan for new hardware" to have the monitor recognized.

 

Your display control panel (AMD, Intel or NVidia) should also have recognized the monitor.  Sometimes it does a better job than window 11

BeemerBiker_1-1644511867702.png

 

Regards

 

 

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