Thanks very much: I have a HP Pavilion Gaming PC with Intel® Core™ i7-9700F CPU @ 3.00GHz, and GRAPHICS NVIDIA GeForce GTX 1650. I have connected a Philips 49 inch monitor with 5120x1440 resolution via HDMI and USB-C, but the current PC configuration only allows 3840x1080 resolution. I contacted NVIDIA who indicated they were not able to help, as it was a PC issue. I contacted Intel who indicated this was a PC or graphics card issue. Thanks for any suggestions.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".