• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP Omen X 25f [4WH47AA]
Microsoft Windows 10 (64-bit)

60 Hz instead of the declared 240 in the HP Omen X 25f.
Bought the HP Omen X 25f monitor. When turned on, I found that instead of the declared 240 Hz, I only have 60. Connection to a computer using DP.
Installed drivers from HP website, nothing changed.
After that, I installed HP Support Assistant. He couldn't find my display (!), So I entered the serial and product numbers manually.
I cannot find an answer to the question of how to change the current situation.

1 REPLY 1
HP Recommended

@Go287 wrote:

... Connection to a computer using DP.


@Go287 

 

What is your computer ? Does its video card and its port support 240Hz ?

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.