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- 60 Hz instead of the declared 240, HP Omen X 25f.

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11-04-2020 06:39 AM
Product: HP Omen X 25f [4WH47AA]
Operating System: Microsoft Windows 10 (64-bit)
60 Hz instead of the declared 240 in the HP Omen X 25f.
Bought the HP Omen X 25f monitor. When turned on, I found that instead of the declared 240 Hz, I only have 60. Connection to a computer using DP.
Installed drivers from HP website, nothing changed.
After that, I installed HP Support Assistant. He couldn't find my display (!), So I entered the serial and product numbers manually.
I cannot find an answer to the question of how to change the current situation.
1 REPLY 1
11-04-2020 02:12 PM
@Go287 wrote:... Connection to a computer using DP.
What is your computer ? Does its video card and its port support 240Hz ?
Regards.
BH
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