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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Video, Display and Touch
- A brightness problem

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06-25-2021 08:15 PM
I used windows 10 before and after some times my laptop started to stuck. when I'm watching a film it stuck 3 or 4 times then I have to turn off the laptop and start again. It continually happened. Then I started to use windows 8 then problem solved but now I can't decrease the brightness level at all. It hurts my eyes. The brightness control button which is in the key board doesn't work. please help me!
06-29-2021 10:48 AM - edited 06-30-2021 10:38 AM
Welcome to the HP Support Community.
Please let us know which Laptop do you have, the full name with the model number, to help you further with this.
Thanks 🙂
I am an HP Employee