Adjusting Brightness Permanently on HP Pavilion External Monitor

[JM0984]

There was no forum specifically for external monitors only so I'm asking here.

I've got a mac laptop and an external HP Pavilion 32q 32-inch QHD Monitor set up on my desk. The monitor is big and too bright for my eyes, so every single time I connect the monitor I have to manually adjust the brightness down to 50% using the buttons on the back. Any time I disconnect or my computer falls asleep, the display brightness reverts back to the factory 100% brightness and I have to re-adjust. I have to manually use the buttons on the back of the screen, and there are 3 pop-up screens to rotate through before I can save my preference, so it doesn't take a ton of time but is a growing nuisance when having to do this about 10 times per day. Please somebody help me understand if there is a way to save this setting for longer. I tried to download software/driver but there does not seem to be one, there does not seem to be a manual beyond a "quickstart" manual, and I have not been able to find a button setting to keep this longer than stated above. Thank you in advance!

[praveenbv]

Hi@JM0984,

Welcome to the HP Support Community. 

This is a wonderful location to converse with the community, get assistance and find tips! I understand that you need assistance with brightness dropping randomly on your extended monitor. I’ll be glad to assist you with this.

Try these steps -

Search for and open Display settings. You can also right-click the desktop and open Display settings. Scroll down and click Advanced display settings. In the Display adapter properties, click Display adapter properties.

Click on the Monitor tab to adjust the Screen Refresh Rate from the drop-down menu. 

If the issue still persists, try re-installing the driver - 

1) In the search box on the taskbar, type Device Manager, and then select Device Manager from the list of results.

2) In Device Manager, expand Display Adapter. 

3) Right-click on the Display Adapter, and then select Uninstall device > Delete the driver software for this device check box > Uninstall.

4) Restart the computer. 

Also, try updating the computer using these steps -

Step 1 Windows Updates - 

1) In the search box, type and open Windows Updates. 

2) Check for updates. 

3) If the updates are available, click on install and restart the computer. 

Step 2 HP Support Assistant Updates - 

1) In the search box, type and open HP Support Assistant. 

2) Check for updates. 

3) If the updates are available, click on install and restart the computer.  

I understand you want to know if there is a screen calibration that can make your screen look better than the other monitor's you have,

I'll be glad to help you out, however, for an accurate solution I will need more details:

What is the product number of your product? Use this link to find it: http://support.hp.com/us-en/document/c03754824 

When was the last time it worked without these issues? Have you attempted a system restore?

About the other 3 computers, are they similar models or different ones?

In the meantime, please try the steps mentioned on this link: Click here

Please reply with the details for further assistance.

Hope this helps! Keep me posted.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[praveenbv]

Greetings! 

  

This message is from the HP Support team, 

  

Just needed to know if all your queries were resolved? 

  

If not, I could help you get there. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.