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AWHCPE
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After installing the latest windows 10 update, my display is distorted. The screen is spread out mak

HP Recommended
HP TouchSmart 310-1020 Desktop PC
Microsoft Windows 10 (64-bit)

my display screen is distorted. After the recent W10 update the icons where not circles and squares but ovals and rectangles. It is like the display was stretched out side to side. The resolution and size were checked by both Geeks and Windows support but with no correction. Stunned!

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Riddle_Decipher
HP Support Agent
HP Support Agent
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@AWHCPE You may want to install all available windows updates, as a patch may have been released by Microsoft to resolve such issues, if there are no new updates available, please use the below steps to reinstall the graphics card drivers from the device manager:

 

Step 1: Use Windows + X and select device manager.

Step 2: look for display adapters, and right click on the available display adapters, then select uninstall, when done, restart the computer.

Step 3: Update the graphics driver for your specific computer model.

For more information on updating drivers, please see HP support document Downloading or Updating Software and Drivers for HP Computers .

 

CLICK HERE FOR MORE STEPS AND INSTRUCTIONS - Skip to Step 5: Adjust visual effects in Windows

(By the end of this article all the issues should be resolved)

 

P.S: Welcome to HP Community 😉

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee

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