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‎04-13-2020 04:33 PM

HP Recommended
Product: Hp Chromebook 14
Operating System: Chrome OS

Hp chromebook 14-db0030nr has a black screen and will not power on. However, while plugged in the indicator light is white indicating it is charged once unplugged the light disappears.

1 REPLY 1

‎04-16-2020 02:50 AM

HP Recommended

@Mzhunlen

 

Welcome to HP Community

 

I have gone through your Post and I understand your concerns

 

At this point I suggest you contact HP Support for Service Options

 

Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support
 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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