Black Screen

[Jordan144]

Hello! My laptop has a black screen every time I start it. It’s been like this for a few days now. I’m not sure what to do. It makes the regular starting noise and everything else works fine, the screen is just black. Could anyone help me? 

[Garp_senchau]

@Jordan144, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

Could you let us know if there are any beep sounds?

Have you tried connecting your unit to an external monitor or a television (TV)?

Perform a power drain:

Turn off the computer.

Disconnect the AC adapter.

Remove any discs from the disc drive.

Remove memory cards from the card reader slot.

Disconnect all nonessential peripheral devices, such as printers, scanners, external hard drives, and USB flash drives.

With the AC adapter unplugged, press and hold the power button for approximately 15 seconds.

Reconnect the AC adapter, and then turn on the computer.

I suggest you refer to this guide for further troubleshooting steps: HP PCs - Computer starts but the screen remains blank (Windows 11, 10) | HP® Support

I hope these steps help resolve the issue

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,