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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Video, Display and Touch
- Black screen monitor not HDMi issue

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04-04-2019 11:37 AM
My screen become black, light blinking on the right bottom, but when i press power and option button under the monitor, the screen comeout display for a while after i release the button the screen become black again. I already check the HDMi and not it the problem. I hope somebody can help ke with this issue
04-05-2019 05:59 PM
Welcome to the HP Support Community
This could be a hardware issue, I would personally suggest you contact our HP Support for one on one interaction.
Please use the following link to create yourself a case number, then call and it may help speed up the call process:
Step 1. Open link: https://www.hp.com/contacthp
Step 2. Sign in / sign in as a guest
Step 3. Enter the product number or select to auto detect
Step 4. Scroll down to "Still need help? Complete the form to select your contact options"
Step 5. Scroll down and click: HP contact options - click on Get phone number and phone number appear.
Keep me posted on further assistance. Hope that helps!
Have a great day ahead!
Raj1788
I am an HP Employee