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- Blank screen on Omni 220

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06-24-2019 12:20 PM
My screen is off but the computer is on. My mouse led isn't on but my keyboards led is on but when I press caps it doesn't light up. When ever I turn it on I see 2 white light one slightly larger than the other and they blink once very fast but they stay for second after the blink. I've tried hard reset. I suspect it's a bios update but I'm not able to update it if the screen isn't on
06-26-2019 03:17 PM
@mEOdOTIsabOT Welcome to HP Forums Community!
I suggest you check if the windows startup sound still appears when the PC is turned on, and when you restart the PC, try the below steps to attempt a fix by recovering an earlier version of the BIOS,
To recover an earlier version of the BIOS on your PC:
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Turn off the computer.
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With the computer off, press and hold the Windows logo key
and the B key at the same time.
FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE & FOLLOW STEP 3 ONWARD
(By the end of this article all the issues should be resolved)
Let me know how that pans out,
If you feel I was helpful, simply click on Accept as Solution to help the community grow,
That said, I will have someone follow-up on this to ensure you've been helped,
Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.