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azaki
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Blurry text on HP 27er screen brand new will return if not fixed today, getting headache and nausea

HP Recommended
HP 27er
macOS 10.15 Catalina

I just bought this monitor.  Its been 3 hours of using it and I can't anymore.  I'm getting a headache and getting nausea.  This is horrible, never happened to me before.  I read a previous chat addressing this and the end result of the support.  The answer was basically this screen is not compatible with Macs.  That is a very disappointing answer from a company like HP.  Either you should CLEARLY say that in your marketing material or stop making monitors.  I'm getting ill because of this and may need to take a sick day.  If you can't fix this today, i'm returning this product ASAP.  

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azaki
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HP support is terrible and HP 27er screen will either be returned or going in the garbage.

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Echo_Lake
HP Support Agent
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@azaki

Thank you for posting on the HP Support Community.

 

HP monitors are not supported in a Mac environment. However, newer Macs use graphics with VESA modes and can display to most HP LCD monitors.To do this, connect the monitor to the Mac while the Mac is off, and then turn on the MAC. The monitor should operate at 60Hz.The INF and software for the HP monitor are for Microsoft Windows and cannot be run in a standard MAC OS environment.

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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