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- Brand new HP 22 Min G9 doesnt display video and turns off af...

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07-09-2024 02:01 PM
Product: HP Z2 Mini G9 Workstation Desktop PC (4Y5Z0AV)
Operating System: Microsoft Windows 11
I push the power button and it lights up for about five seconds then turns off. No display shows, cannot get to bios. Happened after updating computer.
2 REPLIES 2
07-11-2024 09:38 AM
I used the adapter for the smaller display outputs and got one of those ports to get me into the bios and it had me get a recovery key from our microsoft account. Once I entered that things came back up. Only one of the ports worked
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