Brightness keep dimming by itself

[Edwin14]

So 2 days ago, my screen brightness keep dimming itself, and there's no brightness option in setting for me to turn it back on. I also tried to find "adaptive brightness" and there's none for my desktop. What can I do?

Thanks in advance for your help!

[praveen196]

@Edwin14 Welcome to HP Community!

Please provide the correct product number.

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 

Click here for steps on finding the information we need!

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

http://support.hp.com/us-en/document/c03754824

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[Edwin14]

It is F3D56AA#ABA

[praveen196]

@Edwin14

Thank you for the information. 

Let's try these steps now:

• Right-Click on start button> click device manager> expand display adapters>then select the display drivers that are listed and right-click on it and uninstall the drivers.
• Check the box that states delete the software for this device.
• Then restart the computer and update the bios chipset and graphics drivers from this link: http://hp.com/drivers  Select the country and type the product# of the unit. Then follow the onscreen instructions.

Now check for issue resolution. If it continues, then perform relevant steps from this link: https://support.hp.com/ph-en/document/c00832191 (HP Notebook PCs - Display Is Dim or Difficult to Read (Windows 10, 8, 7)

• Run all the latest Windows updates and ensure that they are installed correctly.
• Then run all HP support assistant updates and ensure that they are installed correctly on the machine.

Now check for issue resolution. If the issue continues, then create a new local user account as an administrator  from this link: https://support.microsoft.com/en-in/instantanswers/5de907f1-f8ba-4fd9-a89d-efd23fee918c/create-a-loc...

Log into the new user account after restarting your computer.

Now check if the issue gets resolved in the new user account.

Have a nice day!!