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- HP Community
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- Broken Computer and Warranty

Create an account on the HP Community to personalize your profile and ask a question
08-24-2023 03:57 PM
My year long warranty just very recently expired and my computer just broke. The lights turn on as well as the fan but the screen does not turn on. A couple of people have told me the motherboard is probably damaged but they have also said the warranty still may be in effect a couple days after the deadline. I was wondering if this would be a manufacturing thing and if HP would cover the cost for a new computer. Thanks
08-27-2023 01:46 PM
Hi @Braden_B
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I see that you are facing issue.
I've sent you a private message with the instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link
I hope this helps.
Take care and have a good day.
Treeko
HP Support
I am an HP Employee