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Broken Screen

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HP All-in-One - 24-g257c
Microsoft Windows 10 (64-bit)

Hello, I have a HP All-in-One - 24-g257c with a broken screen so it would be a great help to know where the part to fix the display is provided please.

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Thank you for posting your query on HP Community,


According to the product specifications it shows that your PC has been shipped with 60.45 cm (23.8 in) diagonal widescreen full high-definition IPS WLED-backlit display (1920 x 1080) Display.


In order to check for the right part and if you're comfortable in replacing it yourself, you may use the HP Partsurfer to identify the part: Click here & order it via the HP Parts store (Click here).


Part Number : L37043-001 ASSY,Panel Kit238 FHD ZBD W/CBL,Prost238


Alternatively, you can contact our HP support team for further assistance. 


HP support team can be reached on this link.


Let me know if you need any further assistance. 


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

I am an HP Employee

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