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HP Recommended
HP Reverb G2 Virtual Reality Headset
Microsoft Windows 11

I recently bought a HP reverb G2 from someone online, but on arrival I discovered that the cable doesn't light up and the seller doesn't allow returns or refunds and finding a replacement cable has been difficult. Where can I get a new cable or is it possible to get a replacement for free? Even though the product warranty has expired, I thought it wouldn't hurt to ask. I submitted a case, but I don't know how long those take to get an answer.

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