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reymon1122
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Message 1 of 2
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CLR error: 80004005

HP Recommended
23-q114
Microsoft Windows 10 (64-bit)

Hello everyone.....I'm getting the CLR error: 80004005 , fatal error...The program will now terminate. 

I started getting this message a month ago without any impact to  any of the programs that I was using, not until this week.  My screen wil freeze and display will turn black. I can still hear the machine is working and the power light is still on. But the display is just black. Everytime it happens, i have to restart the desktop. Does anyone knows how to fix this? Product Name 23-q114Serial **  edited  Product No. M9Z60AA#ABAOperating system. Windows 10, 634 bit version

1 REPLY 1
asmita6658
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Hi @reymon1122

 

Welcome to the HP Support Community. I'd be happy to assist you with the CLR error. 

 

Let's try these steps -

 

Step 1 Windows Updates troubleshooter -

Click on this link to run Windows Updates troubleshooter.

 

Step 2 Windows Updates -

1) In the search box, type and open Windows Updates.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

 

Step 3 HP Support Assistant Updates -

1) In the search box, type and open HP Support Assistant.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

 

Also, try scanning the computer - 

 

1) Select Start, and in the search box, enter Command Prompt. Press and hold (or right-click) Command Prompt (Desktop app) from the search results and select Run as administrator.

2) Enter DISM.exe /Online /Cleanup-image /Restorehealth (note the spaces before each "/").

3) Enter sfc /scannow (note the space between "sfc" and "/"). 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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