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rcla8149 Honor Student
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CQ5320F Nvidia GeForce with Cuda card not found

Presario CQ5320F
Microsoft Windows 10 (64-bit)

Image-1.png

 

A new program I was trying to install keeps saying I need to update the graphics card drivers.

 

My PC is suppossed to have a NVIDIA Geforce with CUDA installed as OEM.

 

When I look at the video card showing in the Device Manager it tells me it is a Microsoft Basic Display Adapter.

 

  How do I find the NVIDIA and how do I restore it to being my graphics driver?

 

I did try the sp76750.exe download and it still doesn't correct the problem.. The new driver package says it can't find the hardware.

 

Just tried NVIDIA Version 353.30 - doesn't correct the problem

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HP Support Agent
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CQ5320F Nvidia GeForce with Cuda card not found

@rcla8149


Thank you for showing your interest in the HP Forums,
I’d like to help :)

As I understand the Nvidia graphics card drivers are missing,

I looked around and confirmed your product specifications: Click here

  • Integrated graphics using nVidia GeForce 6150SE

If you've already attempted to download the graphics card drivers using the Official HP website (if not use the link), you may want to uninstall all drivers showing on device manager, including the hidden devices and then reinstall the drivers to fix the issue.

 

Let me know if those steps worked for you. 
If they did, that’s awesome! 
Give us some reinforcement by clicking the solution and kudos buttons,
that’ll help us and others see that we’ve got the answers!
Good Luck.

 

Riddle_Decipher
I am an HP Employee

rcla8149 Honor Student
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CQ5320F Nvidia GeForce with Cuda card not found

I was able to find the correct drivers in the NVIDIA site using the info you gave me about the card.. Thank you

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CQ5320F Nvidia GeForce with Cuda card not found

@rcla8149


The pleasure is all mine,

I'm glad you found the solution you were looking for.

 

Thanks for accepting the solution and for taking the time to let me know about it.
You've been great to work with and it has been a genuine pleasure.

I hope both you and your product works great and remain healthy for a long time.

To simply say thanks, please click the "Thumbs Up"button to give me a Kudos to appreciate my efforts to help.

Take care now and do have a fabulous week ahead. :)

Riddle_Decipher
I am an HP Employee

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