cancel
Showing results for 
Search instead for 
Did you mean: 
ndz0514
New member
1 0 0 0
Message 1 of 3
289
Flag Post

Camera Drivers can't be found on computer or website

HP Recommended
HP ENVY - 17t-ce100 CTO
Microsoft Windows 10 (64-bit)

My webcam does not work. I tried to find it in my device manager and could not locate it at all. I tried to download the drivers from the website and could not locate any webcam drivers for my laptop.. 

2 REPLIES 2
Prométhée
Level 16
Level 16
4,810 4,744 529 2,069
Message 2 of 3
Flag Post
HP Recommended

Hello
you can test what is shown here:

Testing a Webcam Using YouCam (Windows 10, 8, 7)

Webcam Troubleshooting (Windows 10, 😎

Webcam is not Working (Windows 10, 😎
If this does not work that the camera is not visible in the device manager, that no device is indicated in error, improperly installed, it may be hardware!

 



Please remember to mark the answers this can help other users:
please click on the accept as solution button if message provided an answer to the problem





0 Kudos
Hibb1
Level 6
472 472 38 88
Message 3 of 3
Flag Post
HP Recommended

There are no drivers for the webcam for Windows as they're already included in Windows.

Run the HP UEFI diags and choose the webcam test. If that fails, then your webcam is faulty.

 

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation