• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP ENVY - 17t-ce100 CTO
Microsoft Windows 10 (64-bit)

My webcam does not work. I tried to find it in my device manager and could not locate it at all. I tried to download the drivers from the website and could not locate any webcam drivers for my laptop.. 

2 REPLIES 2
HP Recommended

Hello
you can test what is shown here:

Testing a Webcam Using YouCam (Windows 10, 8, 7)

Webcam Troubleshooting (Windows 10, 😎

Webcam is not Working (Windows 10, 😎
If this does not work that the camera is not visible in the device manager, that no device is indicated in error, improperly installed, it may be hardware!

 

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
HP Recommended

There are no drivers for the webcam for Windows as they're already included in Windows.

Run the HP UEFI diags and choose the webcam test. If that fails, then your webcam is faulty.

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.