Cannot connect hp 22cwa to macOS Catalina. Should I return the monitor?

[Megsmith19]

I connected my hp monitor (22cwa) to my Mac (MacOS Catalina. Version 10.15.5) with an HDMI cord & Mini DisplayPort to HDMI adaptor. I tried it while my Mac computer was shut down after reading through other posts.

When I turn the display on the hp Display scans for an hdmi signal, but ultimately shows “no signal” every time. 
Do I need to return this?

[praveen196]

@Megsmith19 Welcome to HP Community!

Here's a few things you need to know when using an HP monitor with a Mac device:

HP monitors are not supported in a Mac environment. However, newer Macs use graphics with VESA modes and can display to most HP LCD monitors.

• To do this, connect the monitor to the Mac while the Mac is off, and then turn on the MAC.
• The monitor should operate at 60Hz.The INF and software for the HP monitor are for Microsoft Windows and cannot be run in a standard MAC OS environment.

Keep us posted,

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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

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[Paul8t7]

I have the same issue

My monitors worked up until about 2 weeks ago

I have been to apple and they have checked my computer (nothing wrong), It works with their monitors still

I plugged it in directly today and for some reason it flashed up when it was plugged in direct, I unplugged it and re-plugged it in via my doc....doesnt work again.

Any helps appreciated

THanks

Paul

[TEJ1602]

@Paul8t7

This looks like a it requires remote assistance.

Please reach out to the HP Support in your region for further course of action.

Hope this helps!

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!