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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-26-2019 09:07 AM

HP Recommended
Product: HP ZR24w IPS Display
Operating System: Microsoft Windows 10 (64-bit)

Hi all, I've got a ZR24w IPS display and it's gone buggy on me. It doesn't detect any connection, VGA, DVI nor Display Port - (default). I have at the moment the DVI cable connected.

Another oddity is I can get the monitor source menu up but not the Main Menu where I could try resetting the settings, I would have thought logically you could do a reset by pressing a combination of the front buttons but obviously that wasn't thought of - shame. 

The monitor has been attached to 3 different machine all with different cables and connections, the cables were checked on know to be working monitors and those were connected to the towers, so I know the cables are fine, I know the tower and OS settings are OK. I've tried the power on lockout and OSD lockout checks but nothing gets displayed on screen so I don't even know if they worked. 

I've tried with nothing connected and again I can get the source menu up but the display doesn't stay on for very long for me to do much there, although I can get around it pretty quickly.

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