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‎11-18-2025 12:30 AM - last edited on ‎11-18-2025 01:05 AM by Level 15

HP Recommended

>Do not include the product serial number or any private information<

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1 REPLY 1

‎11-20-2025 10:48 AM

HP Recommended

@BrewerRam, Welcome to HP Support Community,

 

Thank you for posting your query.

 

From the case ID you shared, I can see that you’ve already received the payment link for the part that was ordered. Please let me know if there’s anything else I can assist you with.

 

Take care and have a good day. 

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

Garp_Senchau
I am an HP Employee

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