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- HP Community
- Desktops
- Desktop Video, Display and Touch
- Computer and monitor do not connect on start-up or restart (...

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11-15-2019 02:28 PM
Computer and monitor will not communicate on start up or restart. Takes many on/off cycles before it will connect with monitor. Once connected, everything works fine until there is a restart or the computer is turned off.
11-18-2019 09:37 AM
Welcome to the HP Support Community!
I reviewed your post and I understand that you are not getting display on the monitor when you turn on the computer.
Don’t worry, I assure you I will try my best to get this sorted.
- What is the exact model for your computer?
- How is the monitor connected to the computer?
While you respond to that, I recommend you update the BIOS and the graphics driver from the below link and check if it helps.
https://support.hp.com/in-en/drivers
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee