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HP Recommended
HP Pavilion All-in-One 27 PC 27-ca0000a (3A1J3AV)
Microsoft Windows 11

My computer keeps losing it's mind. The windows that are opened keep minimizing on their own, and what looks like flashing bubbles appear on the left side of my screen. My mouse pointer also moves to the left side and won't move. This will happen for about 3-4 minutes, then stop. Then it does it again. It started doing this last night (8/9/22), and has been doing it today, about 5 times since this morning. I've run every test I know to run, and everything tests normal. Has anybody else had this issue, and if so, were you able to correct it?

Please help. 

1 REPLY 1
HP Recommended

Hi @StevenMc69,

 

Welcome to the HP Support Community

 

I understand you are facing multiple issues with your HP Pavilion All-In-One 27 PC 27-Ca0000a. Not to worry I will help you to get a resolution to resolve the issue.

 

To assist better:

  • was there any recent Windows update?
  • Did you install any new software prior to the issue?
  • Was the PC turned off while it was running an update?

While you respond to that, let's Update the BIOS & Chipset drivers:

  • Here's the link to download and install the above updates: Click here

Please follow the steps in the below-mentioned document:

If the issue still persists, then please re-install a fresh Operating system using HP Cloud Recovery:  HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 10, 7)

Note: Take a backup of all your personal data before reinstalling the OS. 

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

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