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- Computer will not recognize VH240a monitor for what it is

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05-15-2023 01:51 PM - edited 05-15-2023 01:55 PM
Product: HP VH420a Monitor
I have two hp VH240a monitors. They are both hooked up to my ThinkPad laptop. I had to disconnect the HDMI and power cords when I took a proctored exam. When i plugged it back in, the computer would not recognize it as an hp VH420a. It keeps reverting it to a generic 640x480 driver, and will not recognize the hp VH240a driver when I install it. I'm at my wit's end!!
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