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BSlif
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Message 1 of 4
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Cracked All-In-One Touch Screen

HP Recommended
Pavilion All-In-One PC
Microsoft Windows 10 (32-bit)

I cracked my touch screen on my HP All-In-One Pavilion PC.  (Model # 24-b227c)  Does anyone know the replacement part number for the touch screen?  I believe the part number I need is for the exterior bezel.  

crack.jpg

 

Thanks

bslif

3 REPLIES 3
savvy2
Level 7
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Message 2 of 4
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HP Recommended

 

 

 

there is no 1 answer to that, all OEMS may use 2 or 3 makers of LCD screens in one model even a  5year run of a series

what is done in all shops, (google for screens see place that sell LCD)

they all say remove the old LCD screen first

then read the tagged number on there rear, this MUST MATCH this and this alone. or very costly error awaits  you.

you posed with no product number told at all,  making any answer super hard see why next.

 

HP parts surfer  , tells you  this.  are you  in USA?  this to can vary the parts inside, due to your countries laws on NOISE RFI)

24-b227c

 

https://partsurfer.hp.com/search.aspx

 

it tells me the number above is bogus.  typo or not USA spec PC.  the surfer does not like that c an the end , but hp.com shows the PC full; spec and all.

the PC has  service tag and has a product number, and this matters most of all.

the Prod# tells what option screens were used, or alternates, (the looking first only finds rule)

google shows this.

 

60.45 cm (23.8 in) 10-point touch-enabled diagonal widescreen full high-definition IPS WLED-backlit edge-to-edge display (1920 x 1080)

https://partsurfer.hp.com/WSearch.aspx?Wchar=Y&searchText=24-b227

see this, snows only sufix n and 7 models. of that. what is your model code?

what country are you in,  as that is question1 always.  

NO warranty answers by me.
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savvy2
Level 7
1,432 1,058 40 105
Message 3 of 4
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HP Recommended

power on PC

hammer ESC and go  to page one BIOS

then click on info page

and see true model,  24-b227c

and just below that see,  the product ID # this is manditory on all parts buys not simple LCD is not simple.

HDD is , SSD is DDR but not LCD

oK? and what country PC was bought in (market)

NO warranty answers by me.
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BSlif
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Message 4 of 4
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20201128_104211_2.jpg

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