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HP Recommended
HP All-in-One - 22-df0000na

My display is cracked,  just happend while i working on computer.  It is still under warrenty.  what do i do???

 

1 REPLY 1
HP Recommended

Unless it has been only a few weeks it is unlikely it can be returned.  

 

It is possible, but not easy, to replace the screen. You need to disassemble and obtain a part number off the back of the display.  Either the HP part number or a Samsung or LG number.

 

Depending on your location you might obtain the part at Aliexpress or eBay.

or possibly look it up here: https://partsurfer.hp.com/partsurfer/

 

Make sure the vendor allows returns.

 


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