• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
HP Recommended
HP 22w 21.5-inch Display
Microsoft Windows 10 (64-bit)

I bought the monitor about 1.5 years ago and it has been working well. Two months ago, I stopped using the monitor and it was just sitting on my table with no one really using it. A couple of days ago, I started using the monitor again, however when I turned the screen on, I noticed a dark tint on the right-side edge of the monitor. It's a non-uniform semi-transparent grey shade which goes away randomly and comes back randomly - i.e. sometimes the monitor works perfectly and there is no shade while sometimes, the grey shade returns. I was wondering if anyone else has experienced a similar problem?

I still have warranty left on the monitor but I have been having difficulties trying to figure out how to contact HP regarding warranties.

Any help would be appreciated.

Thanks!

1 REPLY 1
HP Recommended

Hi @Raul-B

 

 

Welcome to the HP Support Community.  

 

As this looks like a hardware issue,  

 

Please reach out to the HP Support in your region regarding this issue, they should be able to help. Refer to this User Guide for contact details.  

  

Have a great day!  

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping! 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.