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HP Recommended
HP 22w 21.5-inch Display
Microsoft Windows 10 (64-bit)

I bought the monitor about 1.5 years ago and it has been working well. Two months ago, I stopped using the monitor and it was just sitting on my table with no one really using it. A couple of days ago, I started using the monitor again, however when I turned the screen on, I noticed a dark tint on the right-side edge of the monitor. It's a non-uniform semi-transparent grey shade which goes away randomly and comes back randomly - i.e. sometimes the monitor works perfectly and there is no shade while sometimes, the grey shade returns. I was wondering if anyone else has experienced a similar problem?

I still have warranty left on the monitor but I have been having difficulties trying to figure out how to contact HP regarding warranties.

Any help would be appreciated.

Thanks!

1 REPLY 1
HP Recommended

Hi @Raul-B

 

 

Welcome to the HP Support Community.  

 

As this looks like a hardware issue,  

 

Please reach out to the HP Support in your region regarding this issue, they should be able to help. Refer to this User Guide for contact details.  

  

Have a great day!  

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

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