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- HP Community
- Desktops
- Desktop Video, Display and Touch
- Dark tint at edge of monitor

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12-22-2020 09:21 AM
I bought the monitor about 1.5 years ago and it has been working well. Two months ago, I stopped using the monitor and it was just sitting on my table with no one really using it. A couple of days ago, I started using the monitor again, however when I turned the screen on, I noticed a dark tint on the right-side edge of the monitor. It's a non-uniform semi-transparent grey shade which goes away randomly and comes back randomly - i.e. sometimes the monitor works perfectly and there is no shade while sometimes, the grey shade returns. I was wondering if anyone else has experienced a similar problem?
I still have warranty left on the monitor but I have been having difficulties trying to figure out how to contact HP regarding warranties.
Any help would be appreciated.
Thanks!
12-31-2020 02:32 AM
Hi @Raul-B,
Welcome to the HP Support Community.
As this looks like a hardware issue,
Please reach out to the HP Support in your region regarding this issue, they should be able to help. Refer to this User Guide for contact details.
Have a great day!
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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