cancel
Showing results for 
Search instead for 
Did you mean: 
peterfranklee1
New member
3 1 0 0
Message 1 of 3
647
Flag Post

Solved!

Dell XPS 8930 with HP Elite E273M

HP Recommended
HP Elite E273M Monitor
Microsoft Windows 10 (64-bit)

Purchased a Dell XPS 8930 with Windows 10 Pro 64 bit. Purchased a HP Elite E273M Monitor. Although it connects and works, every time I boot up I get message (blah, blah, blah), not sure as it disappears but the monitor works fine, looks good. The cable for the monitor has 15 pins and on the Dell XPS 8930 it is different. Should I purchase a HDMI to VGA cable as I have seen on the

Internet? I have absolutely no expertise in this area. My old XPS 8500 had a Dell monitor so there were no issues.

 

If anyone has seen this issue, please advise remedy. Thank you in advance.

 

Regards

 

Peter Frank Lee 

1 ACCEPTED SOLUTION

Accepted Solutions
banhien
Level 19
Level 19
92,751 92,629 11,993 25,565
Message 2 of 3
Flag Post
HP Recommended

@peterfranklee1 

 

Monitor has the following input ports   (1)

 

  • (1) HDMI 1.4
  • (1) DisplayPort (DP) 1.2
  • (1) VGA

And looks like the Dell XPS 8930 has 2 sets of display out ports

 

  Lower set (from left to right)                 (2)

  • DVI
  • HDMI
  • VGA

  Upper set (from top down)     (3)

 

  • Display port (DP)
  • HDMI

I don't know which set they use

 

The common port of all 3 sets is HDMI therefore please use HDMI cable to connect them together and do not try HDMI (digital) to VGA (analog) you may not get a good result.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.



View solution in original post

0 Kudos
2 REPLIES 2
banhien
Level 19
Level 19
92,751 92,629 11,993 25,565
Message 2 of 3
Flag Post
HP Recommended

@peterfranklee1 

 

Monitor has the following input ports   (1)

 

  • (1) HDMI 1.4
  • (1) DisplayPort (DP) 1.2
  • (1) VGA

And looks like the Dell XPS 8930 has 2 sets of display out ports

 

  Lower set (from left to right)                 (2)

  • DVI
  • HDMI
  • VGA

  Upper set (from top down)     (3)

 

  • Display port (DP)
  • HDMI

I don't know which set they use

 

The common port of all 3 sets is HDMI therefore please use HDMI cable to connect them together and do not try HDMI (digital) to VGA (analog) you may not get a good result.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.



View solution in original post

0 Kudos
peterfranklee1
Author
New member
3 1 0 0
Message 3 of 3
Flag Post
HP Recommended

Thanks for the information. Have not had any similar monitor issues in the past as I always purchased a Dell XPS Desktop with a Dell Monitor. This is my first HP Monitor, like it, looks good. I do know the HP product line as I have a Laserjet Pro 400 Color M45dn and previously another black+white laser printer. Not one single issue with all of them. Excellent products.

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation