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Desk top help needed

HP Recommended
Hp Touchscreen
Microsoft Windows 10 (32-bit)

Hello. Does anyone have the answer on how to fix my touchscreen and camera? They both worked a couple months ago. First the touch screen stopped working, then the camera stopped about two weeks later. I have contacted Microsoft support and they tried to fix but was unsuccessful. I had uninstalled the camera app and now i cant figure out how to reinstall it, thinking that would work. now I've made it worse. UGHHHH help please!!!

HP Support Agent
HP Support Agent
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HP Recommended

Hi@jen267, Welcome to the HP Support Community!


May I know the Operating system using?


May I know the model number of the notebook?


check for Windows update?


Please share the info I can share the troubleshooting step to resolve the issue 



Keep me posted. Happy to help!


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