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HP Recommended
Microsoft Windows 10 (64-bit)

My hp pavilion doesn't want to switch on the destop but mother board is running 

1 REPLY 1
HP Recommended

Hi @Onele,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

I understand that you are facing issues with turning on your PC.

 

To be able to answer you effectively, we need some information.

 

Was there any power outage when this happened?

Were you getting any warnings or blue screen errors?

 

Have you made any changes to your software or hardware?

 

May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Meanwhile, follow the steps below.

 

POWER DRAIN:

Please disconnect all the devices and cables connected to your computer including the power cable and then press and hold the power button for about 20 seconds and connect the power cable back again and try to power on the computer.

CBR:

Press windows key and then followed by the key "B" this time and then the power button for around 3-4 seconds, then release the power button and continue to hold windows+B for 3-4 seconds more.

 

Hope this helps! 

 

Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Elohi_NR
I am an HP Employee
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